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Home » customer service

Tag: customer service

A photo of the exterior of The Wooden Monkey, a restaurant on Grafton Street in downtown Halifax. The front of the restaurant is brick with yellow paint. Customers are on the patio and inside.
Posted inCOVID

Businesses deal with Day 1 of proof of vaccination mandate

A white woman with chin length auburn hair and blue eyes, wearing a bright blue sweater by Suzanne Rent October 4, 2021November 29, 2022

Today is the first day of the proof of vaccination mandate in Nova Scotia and many non-essential businesses across the province now have to ask customers for proof of vaccination upon entry. Day 1 was a smooth day at The Wooden Monkey, which has locations in Halifax and Dartmouth. But staff at the Halifax location […]

A photo of several empty dish soap bottles in front of a lovely waterfall on a sunny day.
Posted inMorning File

Don’t go putting soap in waterfalls

A white woman with chin length auburn hair and blue eyes, wearing a bright blue sweater by Suzanne Rent August 30, 2021November 29, 2022
A very angry tortoise-shell coloured cat.
Posted inMorning File

For good customer service, skip the hissy fit

A white woman with chin length auburn hair and blue eyes, wearing a bright blue sweater by Suzanne Rent August 10, 2021November 29, 2022
A laminated paper sign reads "Frieze and Roy General Store will not tolerate any verbal or physical abuse to any of our employees or patrons."
Posted inMorning File

Be nice to the person behind the counter

A white woman with chin length auburn hair and blue eyes, wearing a bright blue sweater by Suzanne Rent June 17, 2021November 29, 2022
A collage of various housing options in HRM, including co-ops, apartment buildings, shelters, and tents

PRICED OUT is the Examiner’s investigative reporting project focused on the housing crisis.

You can learn about the project, including how we’re asking readers to direct our reporting, our published articles, and what we’re working on, on the PRICED OUT homepage.


Nine images illustrating the locations, maps, and memorials of the mass shootings

2020 MASS MURDERS

All of the Halifax Examiner’s reporting on the mass murders of April 18/19, 2020, and recent articles on the Mass Casualty Commission and newly-released documents.

Updated regularly.


UNCOVER: DEAD WRONG

In 1995, Brenda Way was brutally murdered behind a Dartmouth apartment building. In 1999, Glen Assoun was found guilty of the murder, and served 17 years in prison while maintaining his innocence. In 2019, he was fully exonerated.

Halifax Examiner’s Tim Bousquet tells Assoun’s story on the CBC podcast series Uncover: Dead Wrong. Click here to listen to the podcast.

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by Yvette d'Entremont June 2, 2023June 2, 2023

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by Jennifer Henderson June 2, 2023June 2, 2023

Today’s fire news. The Halifax Examiner is here for you again; will you be here for the Halifax Examiner?

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IWK: Creating safe spaces can help reduce anxiety in children during, after wildfires

by Yvette d'Entremont June 2, 2023June 2, 2023

Internal documents show Nova Scotia’s Liberal government assumed Northern Pulp links to Asia Pulp & Paper, links Paper Excellence execs deny

by Joan Baxter June 1, 2023June 2, 2023
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