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Home » customer service

Tag: customer service

A photo of the exterior of The Wooden Monkey, a restaurant on Grafton Street in downtown Halifax. The front of the restaurant is brick with yellow paint. Customers are on the patio and inside.
Posted inCOVID

Businesses deal with Day 1 of proof of vaccination mandate

A woman with fair skin, chin length auburn hair, and blue eyes, wearing a bright blue sweater. by Suzanne Rent October 4, 2021November 29, 2022

Today is the first day of the proof of vaccination mandate in Nova Scotia and many non-essential businesses across the province now have to ask customers for proof of vaccination upon entry. Day 1 was a smooth day at The Wooden Monkey, which has locations in Halifax and Dartmouth. But staff at the Halifax location […]

A photo of several empty dish soap bottles in front of a lovely waterfall on a sunny day.
Posted inMorning File

Don’t go putting soap in waterfalls

A woman with fair skin, chin length auburn hair, and blue eyes, wearing a bright blue sweater. by Suzanne Rent August 30, 2021November 29, 2022
A very angry tortoise-shell coloured cat.
Posted inMorning File

For good customer service, skip the hissy fit

A woman with fair skin, chin length auburn hair, and blue eyes, wearing a bright blue sweater. by Suzanne Rent August 10, 2021November 29, 2022
A laminated paper sign reads "Frieze and Roy General Store will not tolerate any verbal or physical abuse to any of our employees or patrons."
Posted inMorning File

Be nice to the person behind the counter

A woman with fair skin, chin length auburn hair, and blue eyes, wearing a bright blue sweater. by Suzanne Rent June 17, 2021November 29, 2022
A collage of various housing options in HRM, including co-ops, apartment buildings, shelters, and tents
Credit: Halifax Examiner. All rights reserved.

PRICED OUT is the Examiner’s investigative reporting project focused on the housing crisis.

You can learn about the project, including how we’re asking readers to direct our reporting, our published articles, and what we’re working on, on the PRICED OUT homepage.


Tractors bulldoze trees as American money rains from the sky.
Credit: Ricardo Weibezahn - ICIJ

DEFORESTATION INC

Reporter Joan Baxter is one of 140 journalists from 39 media outlets across 27 countries working collaboratively on ‘Deforestation Inc,’ a project of the International Consortium of Investigative Journalists (ICIJ), which looked at the ownership structure of Paper Excellence, its relationship with Asia Pulp & Paper, and how the secretive corporate empires are devastating forests in Canada and around the world.

Find all of Baxter’s articles on the Deforestation Inc homepage.


Nine images illustrating the locations, maps, and memorials of the mass shootings

2020 MASS MURDERS

All of the Halifax Examiner’s reporting on the mass murders of April 18/19, 2020, and recent articles on the Mass Casualty Commission and newly-released documents.

Updated regularly.


UNCOVER: DEAD WRONG

In 1995, Brenda Way was brutally murdered behind a Dartmouth apartment building. In 1999, Glen Assoun was found guilty of the murder, and served 17 years in prison while maintaining his innocence. In 2019, he was fully exonerated.

Halifax Examiner’s Tim Bousquet tells Assoun’s story on the CBC podcast series Uncover: Dead Wrong. Click here to listen to the podcast.

LATEST NEWS

Nova Scotia launches review of provincial policing structure

by Zane Woodford September 29, 2023September 29, 2023

Brad Johns once again spins the revolving door of SIRT directorship, but that won’t solve the crisis of legitimacy for the police oversight board

by Tim Bousquet September 29, 2023September 29, 2023

Mount Uniacke residents organize, submit comments as quarry owners apply for expansion

by Suzanne Rent September 29, 2023September 29, 2023

Halifax MP says council can go higher on federal housing application

by Zane Woodford September 28, 2023September 28, 2023

NDP wants Nova Scotia municipalities to tax developers who leave lots empty

by Suzanne Rent September 28, 2023September 28, 2023
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